Okay, Lauren had an appointment to meet with Phenomenal Boss yesterday at 4 p.m. She had sent an email confirming the date and time.

She drove to Chicago which is five to six hours away a day earlier than she had originally planned. She was dressed for success on a very hot muggy day. She found his beautiful home where his office is, and there really was street parking available. She arrived in perfect time.

The only thing is: Phenomenal Boss thought their appointment was next Tuesday!

When Lauren arrived, Phenomenal Boss (P.B.) was interviewing someone else. He squeezed Lauren in. It was hectic. His phone was ringing nonstop. The conditions for an ideal interview were not there.

Lauren knows she likes P.B. very much.  She knows he needs someone good. She knows she would really take a lot off his shoulders. She knows working with him would be a piece of cake.

You’ve got to know that Lauren has worked for corporate America. She has had high-pressured jobs.  She loves the idea of working in a small office where she is responsible for only what she herself does.  She also loves that the P.B. is a philanthropist who is doing great things for people, and that she would be part of something that goes beyond making a profit.

Lauren has been Director of Human Resources, Director of Operations, Director of Billing Services, Director of Product Development,  and Marketing Director.

Okay, so, I’m a proud mother.  Here are some highlights of Lauren’s dynamic management experience:

Managed for Results, Handled Crises, Created Harmony and Success
Transformed Companies and Departments – Improved Productivity and Morale
Quadrupled Workload with Zero Staff Increase, Cut Errors 50%, Cut Costs  50-1,000 %
Managed Budgets up to $3 Million and Came In under Budget Every Time

Created New Departments – Mortgage Lending, Operational Audits & Controls
Managed Staffs of Up to 80 Successfully and Harmoniously
Implemented Quality Control Systems, Prevented Problems
Performed Needs Analysis, Evaluated Financial and Production Systems
Led Corporate Reengineering Initiatives
Analyzed and Redesigned Processes
Designed  Programs to Create Employee, Customer and Agent Delight
Created Rummler-Brache Diagrams, Flow Charts, Organizational Design
Trained Management and Employees on All Aspects of Process Improvement

Managed All Aspects of Human Resources
Recruiting/Hiring/Training
Policies Compliance/OSHA  Worker’s Comp
Employee Relations   Benefits
Corporate Culture    Manuals

Just so you know, Lauren used a much less impressive resume for this job.

Lauren would really really like this job! P.B. said he will let everyone know about second interviews on Friday.