There must be a secret to good customer service. Only I don’t know know what it is. Or, maybe it is talking to a supervisor. Or maybe my luck is changing. I had exemplary customer service. It is more than good. It was amazing when I got to talk to Cindy Esbeck, the supervisor.

But at first… (more…)

Please excuse me for going on a rampage again. I have become a fiend with spam. I am determined to put it in its place and show it what’s what.

I suffer spam because when caring Heaven Admin blocks it,  something important gets blocked too, and we can’t let that happen.  I made my choice to battle spam. I refuse to have it get the best of me. Of course, spam is getting the best of me because I am so fit to be tied. Spam just moseys along and does what it wants no matter what I say or do. Bad spam. (more…)

I am so tired of ego, mine and others. I have had enough. I never want to see ego again.

When I am annoyed at other people’s ego, I have to wonder if it is my ego that is being annoyed. The shackles of my ego seem to get raised. Is it my interminable ego that notices ego in other people and takes umbrage?

Does my ego say (to itself): “Nobody’s else’s ego has any right to be here. Other people’s egos are trying to take over my territory.  Their ego has some nerve to dare infringe on my ego.” (more…)

I seem to feel that I am always to give people a chance and one more chance and another and another.

Of course, on the face of it, that’s right. But I see now that, in too many cases, I have been taking away another’s sense of responsibility and making it my own. (more…)

Tuesday night, Heaven Admin, Sylvia, and I spoke on Skype. That is, we tried to speak on Skype. Would the sound on my computer work? No, it wouldn’t.  Sylvia and I could hear Heaven Admin perfectly, but he couldn’t hear a sound from us.

He wound up calling us, and we spoke through the speaker phone.

If you have never had a chance (more…)

Maybe not. Maybe it’s not Microsoft having revenge. It could be nothing to do with Microsoft, yet this happening so soon on the heels of my stopping their updates, it does make me wonder! (more…)

Microsoft, will you please mind your own business? (more…)

Believe it or not, I taught myself. How many years ago was that?

It was when Macs were little tiny things. (more…)

Dear Friends,

We bought another mouse at Lauren’s place where I was visiting, so I was elated to have a mouse instead of touch-pad. But, then, guess what? The wireless connection suddenly stopped. My daughter is quite computer-literate,  and she couldn’t figure it out. There was (more…)

It seems to me that things come easily or they come hard. Some things happen incredibly easily and seemingly for no reason at all. And it’s the same when the computer won’t cooperate. There must be a secret, only I don’t know what it is. (more…)